very happy with my chair. Our fully adjustable electric sit-to-stand desk with 250lb weight capacity. They do look stylish though. There is not a scratch or spec of dust on it. I also got the roller blade casters for a little extra height. Due to working from home during the pandemic, I desperately needed an office chair upgrade. It's clear they craft well and stand behind their products and workmanship,**. The purpose of waiting was to determine if there was going to be any issues with the chair over a decent amount of use. Same with the arm rest. Very easy to assemble. Fortunately, Crandall sent me out a new chair which seems to be better. Please do not submit the same answer again. WELL DONE! Very responsive to all questions sent ("we reply immediately" is not an exaggeration, even when I was submitting questions during holiday hours! Came quickly, easy to assemble, looks great. Ordered a Leap V2 from Crandall. Also has eliminated back issues I was having. Correct parts for a old chair first time,you gotta love it! The installation screws were a machine screw design unlike the type of screw design used for the original pads but they seemed to work. I'm a big dude. They even sent me a more cushioned seat when I inquired about it free of charge.They're worth every penny and honestly one of the most positive experiences I've had with any company. Quick View. Although, Crandall indicates that they increased the seat cushion thickness I found that my "backside" did not fare well after as little over an hour. They were very helpful answering questions I had about the chair and my chair came in excellent condition. Absolutely BEAUTIFUL refurbished chair at $500+ less than buying new from Steelcase! It has been a great addition to my home office. Thank you Crandall Office Furniture, Inc. Exceptionally great service, awesome prices, and quick shipping. Their Steelcase chairs come with 12 year warranty, and from interacting with them I'm sure the warranty will be well honored. I no longer sit on the couch. The item itself is very comfortable, and feels high quality.I wish I have found out about this company sooner, they are an order of magnitude better than their competitors, in fulfillment and very importantly in communication. The company actually researched for over four years to find out how people sit. I have to say I was very surprised how quickly the company solved this issue when I contacted them and now I have the correct chair. That video belonged to Crandall, so I went with them instead and I'm glad I did! I had an EXTREMELY positive experience with Crandall furniture. The box was damaged with a hole in the bottom. I was very nervous to purchase a remanufactured chair as I'm very OCD and was worried there would be many scratches and scuffs on the chair frame. Remanufactured chair looks and feels new!!! The instructions and videos for assembling the furniture are so helpful. It took a call to his cell phone and every extension in their office before I was finally able to get Dave on the phone. Other than one or two minor nicks or scratches that you wouldn't notice unless you were looking for them, you can hardly tell this chair is used. I am very happy with my purchase. Arms were new. The parts were protected and were super easy to install. But that’s where Crandall Office Furniture came in. Product Should Ship On or Before Tuesday, March 2, Shop All Remanufactured / Refurbished Chairs, ErgomatIQ Electric Height Adjustable Desk, Steelcase 462 Leap Top Activated Gas Cylinder. Ordered a remanufactured Leap V2 chair and it's been working out great. Plus I have been using Steelcase chair at work and love it.
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